Question:

HELP undo group member's unsubsribe?

by  |  earlier

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a member contacted me becaue he got a message that he was unsubscribed from my group...he says he did not ask, nor does it want to be unsubsribed....this is the second one - how do I get him back, and why does this happen?

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4 ANSWERS


  1. go look in your activity logs. there's a bot that does this at time and those logs should tell ya something. if they actually were removed, send them an invite back


  2. I have a Q

    Are you the only manager.

    OR

    Are there more than one manager.

    I ask because a manager can change a status. So just check. No other way it can happen.

    Tell him to create a new Yahoo account and invite him at that ID. He can also apply from same ID. Both possible.

  3. You can directly add them to your group:

    How can I directly add (not invite) members to my group?

    http://help.yahoo.com/l/us/yahoo/groups/...

    What’s the difference between "Invite Members" and "Add Members"?

    http://help.yahoo.com/l/us/yahoo/groups/...

  4. I can't tell you how or why this member was unsubscribed.  He/she can simply re-subscribe via email, or by going to the Group home page.

    If this doesn't work, make sure the member isn't on your "banned members" list, and if they are, remove the ban and then have them re-subscribe.

    Assuming they're not on the "banned" list, you can also use the "invite" page to invite them back.

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