Question:

HP 2840 Jam in Print Paper Path

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I have had this unit for 4 years without any problems. I just moved my office, and while I handled the HP with care I am getting a "Jam in Print Paper Path" message.

I have removed and cleaned everything that comes out - the drum, all toner cartridges, rear removable fuser unit, paper tray. I used a can of air and gave it a good once over with a vacuum. No sign of any paper, foriegn object, nothing.

My thought on this is possible toner dust on the sensor's. Please help I'm out of ideas and I dont know where the sensors are.

Thank you in advance,

Joe B

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