Question:

HP Laptop (with Windows XP) that won't boot up...

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I opened up my laptop to get a look at the power jack. In doing so, the fan became unplugged, but I plugged it right back in. Couldn't get the cover off the bottom of the laptop (aside from the cover over the fans) so I closed it back up and didn't even get to get a look at the jack.

When I went to reboot, I got the message: "we apologize for the inconvenience but windows did not start successfully, A recent hardware or software change might have caused this, etc.

With some assistance from the Geek Squad, I chose to restart with last good confirguaration, or something to that effect. Then it restarted. When I got home, I wanted to make sure the system settings were just as they were before it went squirrely. So I did a system restore to a point before the fan became unplugged. When it tried to restart, it konked out. After I waited 10 minutes I was able to re-boot it and the system restore was complete.

However, since doing that, a booting problem occurred that does not seem to be going away. I can shut it down, but it won't reboot fully *right away*. If I do a restart, I see the HP screen come up, but then it goes to black (laptop is still powered though). If I shut it down and wait five minutes, it boots up normally.

Any idea what the problem could be? I wasn't having any type of problem like this before the fan became unplugged.

Thanks.

-Samantha

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