HTC Touch screen problem?

Question

the screen on my htc touch stopped responding. at the moment my phone is locked so whenever I press one of the directional keys or the camera button the cancel screen comes up. I've tried taking out the battery but on boot-up the same thing happens. I've also tried connecting it to a computer but activesync comes up with an error message and the only normal thing is that the battery recharges. I'm not going to be back in my home town for a while so taking it back to the store I got it from is out of the question for now. Any ideas for troubleshooting would be greatly appreciated. Thanks

Answer 1

Just sham it with a "Hard Reset". That resets it to "out of the box" defaults and fixes most problems. Check your manual for procedure. All user data is deleted.

Hope that helps.