Question:

Has any one been on yemenia airlines ...what is like ?

by  |  earlier

0 LIKES UnLike

Has any one been on yemenia airlines ...what is like ?

 Tags:

   Report

6 ANSWERS


  1. I travelled Yemenia, Sanaa to Mumbai. The attitude of male flight attendants on the flight was despicable. I have worked as a flight attendants for a long time also and I do understand the pressure of a full load flight on cabin crew, but they are trained for this, aren't they? There is no excuse for them to be rude to the passengers and obstruct the way to the toilets etc, just because a meal service is going on. I was very surprised to see a male flight attendant frowning at a passenger just because he wanted to lodge a complaint. It is sad that the workers in the airline judge the passengers by their language and lineage and then decide their own attitude towards them. This is for others, I wasn't spared either. I was four months pregnant at the time of the flight and also suffering from irritable colon syndrome, therefore needed to use the toilet frequently. I dared the flight attendant to go to the toilet during the meal service. On my way back to the seat, I had to wait for good fifteen minutes near his cart. He did not even look in my direction either to explain or to apologize even after after my asking him to please give me a way as I desperately needed to sit


  2. They were awesome. I loved them. I even got grains of gun power with my meal to make a home made gun for protection when you land. I popped off a couple of black security gaurd. It was awesome!

  3. I had a fully reconfirmed ticket from Sana'a to Socotra and back. In Sana'a I was told the flight is full (!!) and could I come back every day to see if there are any changes. I finally got a seat on the plane. In Hadibu (on the island of Socotra) I had my ticket reconfirmed by an agent a week prior to departure, and he was told that my name had been cancelled. As I had to fly back to Europe the same day I was furious. After a lot of angry words there was suddenly a seat available for me. The flight from Sana'a to Socotra costs 300 euros - one can almost fly from Amsterdam to New York for this fare! On the plane we were told that they had run out of coffee, and we received nothing to eat or drink from 7am in the morning until 11am, when we reached Sana'a airport! Never in my life have I experienced such bad service and incompetence

  4. I fly Yemenia every six months on the route Riyadh-Sana'a (via Aden) and back to Riyadh. They have reasonably new, clean aircraft with good legroom and the food is no better or worse than what you are served on short distance economy class journeys on other airlines. Punctuality has been good except once, and Yemenis are generally welcoming people which also applies to my experience with Yemenia booking-office staff in Sana'a. However, I agree that most airlines in this region offer lower standards of aircraft and service on typical expat flights to Asia, and flights with large numbers of deportees from Saudi Arabia can be a mixed experience. Generally I am satisfied with Yemenia and will use them on future flights to Sana'a.

  5. London - Sana'a to Jakarta and found the service bad. I chose for Yemenia because it was the cheapest rate. I never have been in a airline with such rude FA's especially the male attendants! IFE was below average, seat was cramed, not comfortable, inflight catering was OK, but the cabin interior was so dirty. I feel sorry for the pax who sit near the restrooms, it smells so bad!

  6. I've been searching for a means to vent and express my frustration with Yemenia. The airline was run and operated by folks who barely know anything about customer service. We flew from United States to Asmara, Eritrea. The route we took was Delta airline from Atlanta to Frankfurt and changed airline to Yemenia and flew to Asmara thru Sanaa.  Before we departed we asked them if the flight was non-smoking they assured us that was the case, when we boarded we saw a man puffing a cigarette and reminded him that this was non-smoking flight. He simply laughed and we notified the attendant and told us to find an empty seat in an air craft filled with passengers and left us alone. After we pleaded the smoker he felt sorry and went to the rest room and continued smoking.  We landed in Sanaa around 11pm and we were greeted with folks who could barely speak English. The only means of communication was yelling and sign language. For the first time, I felt like a prisoner and all passengers were under a watchful eye of the police. After they gave us our boarding pass - which was another fiasco, since they can't read English, the passengers had to make sense of their hand writing and sort out the names and tell them who is who. Later we boarded a bus and were sent to another area which resembles a warehouse. According to the schedule the wait was supposed to be one hour. We waited for three hours  - the filthy area with no air conditioning. We asked airline agents for the revised schedule, they kept ignoring us and telling us to wait. They were rude and impolite. Three hours later, we took off.  After this horrible experience and lousy service, I decided to dump their return ticket and use Lufthansa on my way back to United States. It was like NIGHT and DAY.

Question Stats

Latest activity: earlier.
This question has 6 answers.

BECOME A GUIDE

Share your knowledge and help people by answering questions.