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Has anybody ever gone to arbitration because of poor holiday service?

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Has anybody ever gone to arbitration because of poor holiday service?

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  1. Yep! I got to the airport for a trip to India but could not go because I did not have a visa. In the dim and distant past you did not need a visa but that had changed and the travel agent had not informed me. Went to arbitration and got a replacement upgraded holiday. Good luck.

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