Has anyone else been lied to by RACQ Insurance.?

Question

They are trying to get out of paying a claim, so they are starting to tell lies to cover their asses.

Answer 1

lol

an insurance company can't "get out of paying a claim" if they are contractually obligated to pay it.  after all, an insurace policy is a contract.

if they DON'T pay it and you believe you are entitled to payment - then you have a whole heap of avenues to get the claim re-assessed by both internal dispute resolution and then independent industry bodies.  (like the insurance council of australia)

if sounds like some information given to them has caused them to re-assess their liability in relation to your claim.

you've not really given enough info.