Has anyone else besides me gone through h**l with time warner?

Question

I have RoadRunner internet and Digital Phone. It was the biggest mistake I ever made in my life!

Eversince day one, I've been getting dropped calls, and loss internet connection. CONSTANTLY!!!!

Either that, or I'm talking to someone over the phone and all of the sudden they cannot hear me but I can hear them. This also gets me...I pick up the phone and there is no dial tone or worse a busy signal. This can last for about 4 hours at a time. No phone or internet. I failed an online college test because the internet was out for so long. I needed some info and the libraries were closed.

A Time Warner tech has been to my house a total of 16 times and they all say the same thing "everything looks okay" I call the worthless cust service and all they can say is your signal looks good, well have to send someone out!

I'm paying 76.00 per month for garbage!

Answer 1

Yeah...I haven't had THAT much trouble with them...but their customer service sucks and their new upgrade they did with the guide and DVR is c**p.  My shows that I record usually cut off about half way through.