Has anyone ever faced STOP error: 0x00000000 (0x00000000 x 0x00000000) during shutdown?

Question

Whenever I shutdown my xp pro I get this message with blue screen n restart itself. I searched in the web but those errors only starting from 0x0000000A...

So I anyone ever faced this error code 0x0000000 before? Plz help me if u know its solution.

Answer 1

While service pack 3 has many fixes and enhancements, I've always wanted to fix a problem before installing a service pack. There are of course exceptions. If there is documentation saying that a service pack, or patch will fix a specific problem then I go ahead with it. I just don't assume that a service pack will fix the problem. I think of them as more prevention.

Anyway, it's generally not a bad idea to update to service pack 3. Just don't expect it will fix the problem. If it does...you'll be pleasantly surprised.

Again, I would uninstall any unnecessary apps one by one and run the offending app after each try. This is of course after you've already uninstalled and reinstall one of the apps that consistantly cause the issue. I understand that there are more than one app that causes the lockup, but I'd just try to get one working and hope the others get fixed as well. This is a slow and painfull method of elimination, but it's controlled.