Has anyone ever orderd from xheli.com and is it a good company?

Question

Has anyone ever orderd from xheli.com and is it a good company?

Answer 1

I had the same problem with x heli. I ordered an electric motor with other parts and the motor didn't come with the order. They had back-ordered the motor, I found out later. So I called them and asked why didn't they e-mail me and let me know that they were having to back order the motor. They offered me another motor similar to the one previously ordered. Two weeks went by and the motor has still not come in. We called them back and never got an answer, {this was during peak hours}. We think they blocked our number so they didn't have to deal with us anymore. I picked up my cell phone, and called. It rang twice before they picked up. I told them my motor hadn't come in yet and I was told that it had not been shipped yet. She said they would get it shipped soon. Another week went by and the motor STILL hadn't come in. I called once again, and there was no answer, {from my cell and my house phone, both}. I went to my daddy's house and called from there and it rang twice and they answered. I told them that I still hadn't received my motor. She told me it had been shipped, and that evening it came in. It wasn't what I expected. I sold it on e-bay. I didn't feel like dealing with them anymore.