Has anyone had problems with BT after subscribing to their Broadband package ? Hidden charges added?

Question

after subscribing to BTs Broadband package I was shocked that my 1st bill had loads of charges that was very high & I am at wits end trying to get some sense out of BT....would like to know if its just me thats experiencing this or are there ohers....

Answer 1

BT's broadband, as well as being expensive, forces you to pay quarterly in advance on top of which they charge for the router. I recently changed from BT to SKY. As well as getting faster internet I dropped from £80 per month down to £5.

Answer 2

I dont understand the quote of £80/momth from BT, their most expensive product is £24.99 for broadband plus £10.50 for quaeterly line rental which includes free weekend and off peak calls.

You dont say what any of the charges are or how much, if you ring BT and insist on talking to the UK based "broadband service" team you will get sorted out.

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