Has anyone heard of or used "Focus Travel" touring company from Vietnam?

Question

We are looking for a family holiday and these guys have the right everything for us. they have nearly finalized everything but my family and I aren't sure is this is a good idea to book yet as we have never heard of them. should we take the risk?

Answer 1

I'm Vietnamese so I've almost never contacted touring companies in VN. But from the website, I can see it's Hanoi office is near my house:

http://www.focusvietnam.com/

But from the address, it says that this is a small company (sorry I may be wrong). If you don't want to take risk, you may choose another bigger company, for example: Hanoi Tourist.

http://www.hanoitourism.com.vn/

Goodluck!