Have problems with my 360 page can't receive new comments or messages and delete the old ones?

Question

Have problems with my 360 page can't receive new comments or messages and delete the old ones?

Answer 1

If you've received comments & messages just fine before and suddenly you're not, then this sounds like a recent glitch that many people are experiencing, where the mailbox and/or Top Page comment box is busted except for specific periods of the day.

This is not a case where you should keep trying fruitlessly to delete messages, add/view comments or send invitations. It has nothing to do with your computer system either. You can't fix this problem, but you MAY be able to work around it.

You will see old messages and comments any other time of the day, no matter what you do because at those other times the mailbox or Top Page comment box is malfunctioning. You can try deleting comments/messages and it may appear successful, but it will likely return the next day at certain times. You can send or post comments/messages at any time; you just can't view them until the specific time period(s) that you've figured out.

You will just have to view the comment box and mailbox only at the specific times for when they are working properly. In other words, you will have to visit your 360 at various times of the day to see when the mailbox & top page comment box are working. Figure this out and then view your comments & messages at that time of the day. Although, you can send messages or post comments (on your own page) at anytime; but you can't VIEW them until the specific time(s) of the day that you've figured out.

With all that said, there's no guarantee that your mailbox or Top Page comments will work at any point in the day. But at least you can check it out, just in case. For me, it works between 4am and 10am CST.

FYI: Y!360 is transitioning into a different social networking platform in early 2008. There has not been a more specific date announced on the blog yet, so it could happen any time between January and end of March 2008. Yahoo is trying to centralize its profiling services - Y!Mash, Y!360, and the regular Members profile - into one. It likely will not be called 360 anymore, so yes, it's closing in a sense. See http://blog.360.yahoo.com/product_360 for more details. The 360 team blog is also accessible via the "Yahoo! 360 News" link in the upper right corner of your 360 space.

However, they are no longer fixing bugs related to Y!360, so there's no point in trying to contact them about those.