Have u ever called up call center of your mobile operator?

Question

hi there,

have u ever called up call center of your mobile operators?

If yes,

Q.1. how many times u have called?

Q.2. for what queries did u call ur call center operator? (eg: roaming, bill clarification, caller tunes, etc.,)

answers will be highly appreciated.

am compiling a report on Call center traffic of Mobile operators.

any help will be highly appreciated.

warm regards,

Mukesh

Answer 1

Sure .. I use Airtel.. and I have called them some zillion times..

to enquire about roaming, to activate roaming, for unbilled amounts, a couple of times for bill clarification, to enquire about an add-on sim card and then a couple of times getting to know if it has been activated.. and the list goes dude!!

I hope this helped from my side!!