Having alot of trouble with my blackberry & can only fix it by removing & putting back the battery. Why? ?

Question

A lot of times a little hour glass shows up and I can't do anything with it for a long time. And yesterday most of my pictures vanished off my phone & my videos became inoperable. They only came back after I removed the battery and then put it back in. The battery is good, I can charge it, so whats the problem?

Answer 1

I would call in see if it is still under warranty.  Actually I was thinking you may need to clear out your old texts and pics, clear your cach and cookies and anything you do not need it may be getting cluttered.  See link below to check memory and notice the link at the bottom for ways to increase your memory.  The second link is to clear cache and cookies.

Answer 2

it seems like internal memory is low.

Do you have a memory card in it? if not, this is the problem. Your memory is so filled up that the phone automatically deletes your call logs and texts to make room for you to operate the phone.