Having problems with my windows email...

Question

recently we've had a trojan vundo virus scare in my family with my mum's laptop and our desktop, both xp, but my laptop is vista nd avoided it. so my dad installed spyware doctor for extra protection on all computers. we share a wireless connection. Recently when i load up my computer, a message from symantec email proxy, spyware doctor and avast (although it doesnt seem to work) comes up saying basically the same thing: they cant manage my email protection and its now disabled. i dont even use the windows email, i use hotmail. now i cant even access the internet on my laptop, but the others can. please help!

Answer 1

If you're running avast and symantec anti-virus at the same time,that's your problem.You should only run one on your computer,they conflict and cause neither to work properly.If you're only running one,I'd say you still have a virus or malware that isn't being detected.Go to www.threatfire.com and get free threatfire,I run that with my avast and I never have anything get by both together.After you install it run a full scan.Hopefully you have a way to put it on your laptop to run it.

Answer 2

too many anti-virus scanners. Really you should stick to one. It looks like a conflict

Maybe you should all decide which one to use and still with that