Help, my ZUNE is frozen and I don't know how to fix it.?

Question

My ZUNE keeps telling me I need "To recover from an error, Zune must erase all content". But when I plug it into my computer, it doesn't read it. WHAT DO I DO =(

Answer 1

Restart the Zune device. To restart the Zune device, set the hold switch to the unlocked position, and then press and hold the Back button as you press the top of the Zune pad. When the Zune device begins to restart, release the button.