i was overcharged I hadnt given a reading in a while as i had been away a lot, then ill, etc. but i called up today with my meter reading and it turns out from their calculations i am £490 in credit, and calculated my monthly payments to be £10 rather than £49. Anyway, she said they could refund all £490 to my account and either set my bill to £10/month or set it higher (£20? etc) so i dont go into debt (as potentially I had been away a lot during that time period (altho i was here last winter&used my normal amt of gas then, i was away the previous winter & altho the heat i think was on during that time low so pipes didnt freeze it wasnt cranked up). anyway, my next meter reading is in december so even if my usage sky rockets, it will be caught then so my bill doesnt go into major debt.. the options r:
1. take back all or some of the £490 (& leave some invested as a buffer)? how much?
2. change bill to £10 (or more) & give next reading dec.
how much?
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