Question:

Help my computer keeps restarting ?

by  |  earlier

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and a message pop up saying

warning! win32/adware.Virtumonde

detected on your computer

warning! win32/privacyRemover.m64

detected on your computer

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   Report

9 ANSWERS


  1. Seems like that adware is replacing some needed files in your system..

    We can fix this by doing a manual:

    System Recovery via f10 or f11

    Run in safe mode, and restore to a time when the computer safe

    If you can actually get your computer to work, or turn on properly, we can remove this piece of adware by installing Avast! 4 home edition, a free program that is known to delete any piece of Trojan,Virus,Malware,Adware,Worms, etc.

    http://www.avast.com/eng/download-avast-...

    When you install everything.Open avast which is located on your desktop, then, you'll see this program, that is the Simple User Interface, now, see the arrow pointing up? press on that, and schedule a boot time scan.

    It will boot your computer, and it will complex a scan on each file on your hardrive. So it removes:

    Each Trojan/Keylogger

    Worm

    Virus

    Malware

    Adware

    And a lot more, after its finished with the scan, your computer should be back to its normal shape.  


  2. Easy solution here:

    • when you turn the pc on keep pressing F8 untill you get to that black screen.

    • You should be in a boot menu now where you can choose to go in safe mode etc

    • Go into command Prompt *i think its called that*

    •  Type this code in '%systemroot%\system32\restore\rstrui.ex...

    • This should bring up a system restore menue. Choose a date that you want to go back to and you should be fine.

    • Restart and see if it works

    NOTE: If you have vista, change the code to rstrui.exe



  3. try and get it in safe mode and so a system restore

  4. Then you must install CLAMWIN

    ClamWin is a Free Antivirus for Microsoft Windows

    that uses the GNU General Public License by the Free Software

    Foundation and is free (as in freedom) software.

    There is a portable version of ClamWin where it can be install into an USB thumb drive.

    You can install in a USB drive as small as 128 MB.

    First use another PC to download Clamwin portable anti-virus

    and install Clamwin portable on a USB thumb drive.

    http://portableapps.com/apps/utilities/c...

    How to configure ClamWin

    http://support.real-time.com/open-source...

    Update the latest anti-virus definition files.

    Set the preferences to delete virus.

    Boot up the infected PC in safe mode [press F8].

    Use the USB drive with Clamwin Anti-virus installed to scan the infected PC.

    Scan all hard drives for viruses.

    After removing the virus, immune your PC by installing spybot.

    Spybot is the best free anti-spyware tool that that contains many features.

    http://www.safer-networking.org/

    Spybot immunize your computer against some spyware.

    It modifies Internet Explorer to block a lot of the bad stuff known to Spybot.

    There is a second layer of protection for IE that blocks anything that should come through by different aspects.

    Spybot Resident a tool which check permanently running application to protect your system.

    Spybot Resident TeaTimer is a tool which perpetually monitors the processes called/initiated and immediately detects known malicious processes.

    It giving you some options how to deal with this process in the future:

    You can set TeaTimer to be informed when the process tries to start again automatically kill the process or generally allow the process to run

    There is also an option to delete the file associated with this process.

    In addition, TeaTimer detects, when something wants to change some critical registry keys. TeaTimer can protect you against such changes again giving you an option: You can either Allow or Deny the change.

    Spybot host file locking is a tool which locks the hosts file to prevent unauthorized changes.

    Locking the hosts file will prevent most hosts hijackers (even unknown) from doing harm;

    Locking the IE settings will prevent other users of your computer to change your preferences.

    Spybot ActiveX is a tool to display a list of installed ActiveX applications it will display a green checkmark in front of ActiveX applications known as legitimate,

    and a red sign in front if applications known as illegitimate

    Spybot process list is a tool displays a list of all currently running processes,

    including some information about them. It also allows you to kill some processes

    Spybot System startup tool lists all programs that are started at Windows startup.

    If those items are in the database coming with Spybot, it will display some more information about them.

    It also allows you to disable (and enable) items, as well as delete them, change them or insert new items. The entries will be displayed in different colours:

    Green: legitimate program

    Yellow: unknown, unneeded or unambiguous program (e.g. malware programs might use the same file name as legitimate programs)

    Red: malicious program



    Spybot system internal is a registry cleaner that fix error in windows registry.


  5. Use Download and Scan MalwareBytes AntiMalware or SuperAntiSpyware

    - http://www.superantispyware.com

    - http://www.malwarebytes.org/mbam.php

    - Update and Scan

  6. Log to safe mode and restore your system.

    Steps to log on to safe mode:-

    Reboot your computer.

    Keep pressing F8 and select safe mode.

    Select administrator account.

    It will prompt for "your are running in safe mode.....would like to continue" yes or no

    select yes.

    steps to restore:-

    Got o start- programs - accessories  - system tools - system restore - Select Restore my computer to earlier time- next  select the date and next.

    After restore install antivirus to remove virus best is Kaspersky.


  7. When you first log on, there should be a little message that you can boot up manually in a safe mode by pressing a certain "f-key" , on mine it is F2 or F8,  and then you can go from there because the only files starting up are the ones necessary for the system to run

  8. Do an online scan with housecall.trendmicro.com

  9. you just want to format your system. i had the same problem . nothing like antispyware and adware works . so please format your system.

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