Help!! parcel force question.?

Question

i ordered a dualshock 3 ps3 controller from PLAY.com i went to parcelforce.com it said its out for delivery on 23rd july 2008 00:02am so will it come today about 1200 o clock. please help

Answer 1

"Out for delivery" means that it is at your town / area's local delivery office ready for delivery. This means it should arrive up to three days after the displayed time, depending on type of postage, amongst other things.

If it hasn't arrived in about three days, try phoning your local delivery office. Don't try customer services on the 0870 number, they don't usually have access to enough information to be of any real help.

The delivery office should have a number in your phone book and should be available through directory enquiries. It should also have a area dialling code the same as your own, or at least an 01/02 area code (i.e: a geographic landline, not a call centre number). The managers here should be much more informed as to the whereabouts of your item.