Help...what can I do if I miss my flight!!!!!....this is a long story???

Question

I missed my flight on Delta @ 1pm on friday which I take full responsibility for... but right after on the same day the represenative from Delta told me I can catch a flight on Air France @3:30pm. But because they didnt open the ticket for me before I got to the Air France desk, Air France couldnt book the flight for me.They told me that Delta should have never sent me over to their desk without opening the tickets or basically without nothing.So Air France checked my itinerary and told me to go to the Northwest desk because when I booked my flight through expedia.com they used Northwest to book it for the tickets. So I had to go back to the Delta desk and get the ticket opened( which wasnt easy) but by the time they finally opened the ticket the it was too late. So they made me miss my chance at getting my flight. So the next morning when I tried to get another flight throught Delta they told me that they were unable to do anything about getting me a flight. So I called Northwest one more time to see if they could book me for another flight. And the girl was working on it over the phone told me it was going to be a $250 extra charge. Which was fine with me. But my cell phone lost the call so I decided to go up there the next day. When I got there a guy really took care of me fast and he told me that it would only be a $200 extra charge. But my flight wasnt really confirmed so he told me to call back and see if the flight is confirmed and if its is I could come back to the airport and pay for the flight. So I called a talked to a Northwest represenative and she confirmed that the flight was good to go. So I went back to the Northwest desk to pay for the flight. And now ths rude lady told me that I had to pay $2300 extra plus the $200!!!!!!! OMG!!! Northwest never told me anything about the extra $2300 charge. That was my first time hearing about this. So I already paid $1577 for the flight, now their making me pay $2300 and the $200!!! And this was my first time hearing about this! Im really upset...and I have been crying since Friday because my vacation is ruined. Im suppose to be in Morocco right now But instead Im here in California. What should I do?!!! Should I call my lawyer, or call delta/northwest coporate office? Im so upset. Please help me with advice...

Answer 1

Since neither Delta, Northwest, or Air France are responsible for the missed flight, they can't do anything for you. I'm sorry to say this, but you're going to have to pay for a new ticket. The only time an airline will book you another flight for free is if you bought insurance with your ticket, because the insurance would cover the cost of another flight. And even if you did buy insurance, it will only cover the costs if the reason for you to miss the flight was an emergency (usually medical). So basically, you have to buy yourself a new ticket.  

Answer 2

You should call Northwest and ask to speak with a supervisor. If you missed the flight Delta should have let you stand by for their next flight. But since you have something set up with nw and an agent advised you incorrectly on the charge, a supervisor  should do a customer service gesture.