Help with email please?

Question

i work in estate agents can some give me an example of how i could write email to council.

basically they sent a council tax bill to our estate agents with our address but the tenants details are something else so i just want to write to them to amend the details and resend. how should i write that?

Answer 1

Telephone is better. It gets the message across very fast and clearly without any misinterpretations or misunderstandings of what the sender intended to write or think.

Hope this helps

Answer 2

Use the telephone and ring them to tell them of their mistake , that way you know you have given the information to the right department ,hope this helps

Answer 3

I like the idea of the telephone, but in business putting something in writing is better (or email, fairly much the same I would suppose).

In the subject line write "Incorrect Tax Billing Information" with reference number.

in the body of the letter simply state the details with or without a "Dear Counsel" then say in your own words what the problem is. It would be a good idea to print two copies of the email, one for yourself, and one to send to the counsel by post. Cover all based is my idea!