Help with itunes purchasing

Question

I had a dell and had itunes installed and i purchased Star Trek Voyager Season 2 and then my computer crashed and i lost everything. So i bought an Imac (yeah me {i love it so much}) and i was wondering if i purchased the videos again will I have to pay for them again. I will be using the same account name of course

Answer 1

Yea you to pay for it again. If you try to buy it again it'll warn you that you've purchased it before but you still need to pay for it unless you've backed it up on a cd or something of that sort. Same thing happened to me. :/

Answer 2

Well I bought heaps of stuff on my old conputer with iTunes, and when I got my new one, I had to purchase them again. You will have to do the same sorry. Trust me I've tried to get them back because i bought them on the same account, but it just doesn't work.

Answer 3

I think you can get it back. Go to the "Store" menu and select "Check For Purchases". This might work, but good luck.

Answer 4

If you didn't back up your purchases you have to re buy them. On iTunes they tell people to back up their purchases. I have included a link on backing up files. It's good to have either a flash drive or a external hard drive to use incase of a disaster/recovery event such as your pc crashing. However, you can try emailing them and explaining on the problem and they will assist you further.