Question:

Help with my Tracfone?

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So I got this Tracfone for my birthday and I'm having some issues. I registered it but it's saying I have an unreistered SIM. How can I fix that?

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  1. This message could mean several things. The most common is that the activation has not gone throught the carrier's system yet. (Unlike Verizon, ATT, & Sprint, Tracfone does not own their own towers. They are a reseller, meaning that they buy the phone numbers and minutes from another company.) This can take up to 24 hours, although usually less than 15 minutes.

    You have to power cycle the phone for the new phone number to download into the sim.

    If it doesn't download in several hours, I would call tracfone customer service.


  2. go on line to the tracfone website, email them your question.....

  3. u need to power cycle the phone till it picks up the tower; well the correct tower. jus keep turning the phone on & off; if u did it correct on-line its jus a matter of it keepin up the right tower so the sim will activate.

  4. I would call Tracfone customer service as a last resort.  It will take you 30 to 80 minutes to get through a phone call to Tracfone Customer Service.  

    I would go to the website and try to activate the phone again.  At the website go to "Activate Phone."   You can skip giving them all your information by hitting "If you wish to skip this step, please click here". at the bottom of the page.

    I have activated a couple of Phones from Tracfone and Net10 recently and they went right through.  

    On the Tracfone website this is what it says:

    "Why does my phone display SIM card registration failed?

    When your TRACFONE is turned on you may receive the message "SIM card registration failed" because your phone has not yet been activated. Disregard this message and clear the display by pressing the navigation key, which is the button below the display.

    Good luck

    There is a lot of good advice about Tracfone at the websites below.
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