Help with my insurance?

Question

I am getting my tonsils out on the 9th of June and I'm wondering what steps I need to take with my insurance. I have Cigna and I'm pretty sure I pay 10% on the inpatient procedure. I've tried to call and they don't give me the option of a tonsilectomy. Will the doctor call and have it preauthorized or do I have to? Any idea how much it will cost??

Answer 1

Wow, 10%, that's low.  Mine with Cigna is 20%.

You need to call the number on the back of your card, wait on hold for about an hour, and ask if the doctor has received the pre-authorization yet.  If so, GET THE NUMBER.  Write it down.  

You're going to have to pay your deductible, also.   Cigna can tell you what the deductible is.

Answer 2

Your dr office should call and get a pre cert for the surgery, and the hospital where the surg will be done will need a seperate precert.....if one is required...

look online and see if you have access at their website...look on you insurnce card for that website..