Help with sky+ and getting all of the program?

Question

My sky+ keeps missing the end of programs. Its not all the time but there is nothing more annoying than planning to watch something Ive recorded only to find that 3-4 minutes has been cut off the end. It always manages to get around 5 minutes of unwanted rubbish at the start though. Is there someway of changing the settings on the box? I dont want to have to phone sky, thats never a pleasant experience.

Answer 1

sky+ records a few minutes after the programme is scheduled to finish- if the programme runs after that, it stops recording- its happened to us a few times

Answer 2

On the Sky remote press 'services'

Go to 'Sky + Settings'

Change the start & stop recording times from 3, 5,10 minutes

Press 'Select' to save changes