Help!the phone keeps ringing at my job and i dont know how to transfer calls to different extensions.how do i?

Question

do this?please help or im gonna get fired!example:client calls..do i press transfer then extension to see if my boss wants to take the call first..how what do i do!!

Answer 1

Every telephone system operates differently. You need to determine the type of telephone system i.e. Nortel, Avaya, Toshiba, Mitel, NEC etc and then the type of telephone you have.  You should be able to go on line to the manufacturers website and search for a user guide.

Answer 2

Ask those guys maintaining your network and telephone systems.