Hey black berry problem?

Question

i have a black berry from nextel it's the 7100i and something happened if froze and i could not turn it off so i removed the battery from it and then turned it on and screen went gray and said Device Errors:395 rest and nutin happens so if anybody outhere know what i am talking about please help

Answer 1

I don't know if this will help but i had a similar problem with my bb pearl from sprint and the rep. said you have to becareful where your stuff (pics,music,videos and ringtones) downloads to. make sure your not storing stuff to the device instead of the micro sd card. you will have to delete or transfer your music,pics,and videos to a pc. so basically you're cleaning your phone so your file total can go down. when you reach the max on your device file that is what happened to me. now adjust settings on pics,music,video to download onto the micro sd not onto the device.

Answer 2

Take It Back to Nextel And they will give you a new one.

Answer 3

No, they won't. The 7100 is very old and likely outside of the replacement time. Try reloading the operating system. Google load blackberry os 7100 and it'll tell you.