Hey this person won't play or let me out of game, they want to win on forfeit?

Question

what do I do. Also why is it when I win I only get nine points but when I lose I lose almost twenty points

Answer 1

Under no circumstances should you agree to play a game without a time limit.  Stonewalling, as your opponent is doing, is childish behavior, but without a time limit you are just asking to be made a victim of all the childish brats out there.

Answer 2

What game are you playing?

Answer 3

A time control should fix that, but i'm not sure of the game you are talking about