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Hi, My ladies black and

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Hi, My ladies black and siver ladies bracelet watch is not keeping time. first the plate in the face kept moving position according to the movement of my wrist. Then it stopped keeping time, so I took it to have a new battery fitted. But it is still not keeping time even though the minute hand is going around slowly. So I took it back to the repairers who checked the batery and that is apparently 'full'.Unfortunatley we bought the watch in the staes about 11mths ago and I now dont have reciept or Fossils Guarentee stamp. What can I do, as Ido love the watch and dont want to get a new one.seas

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