Question:

Hollister return policy?

by  |  earlier

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Ok I bought this skirt and sweater at Hollister in Houston. But I think the skirt is too short. I am just now figuring that out. I think I should get a bigger size in the sweater. Can I return it online even though I bought it at the store?????Because I dont have a local Hollister here.

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2 ANSWERS


  1. Not sure, try calling them. They may permit it.


  2. I checked on Hollister.com and it looks like you can always return your items, as long as you have a receipt.  However, if you purchased it at a store, you have to return it to a store.  Same for online purchases, they must be returned online/via mail.  Credit card purchased get credited back to your card, while cash & gift card purchases allow for a store credit.  Since you purchased yours at a store, check and see if there is a store anywhere near you where you can return it.  If not, take it with you next time you visit a Hollister store, since there isn't a time frame of when you can return items.  

    Hope this helps!

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