Honestech TVR (TV plus 3.0)

Question

Hi: I'm having trouble with this device and wondering if you can help me. The tv plus has four features. A TVR, An encoder, An editer, and a DVD burn feature. everything works but the TVR feature. When i try to open it i get the microsoft window saying it has to close and i can report the problem. I have uninstalled the program and reinstalled it but no change. Do you have any other advice that i could try?