Hot Tub from Home Depot?

Question

I was looking into buying a hot tub, but i really did not want to spent alot of money. I saw some hotubs out there for $16,000. I found one at the Home Depot for only $4298. The model I liked is the Crete 390S. It is an 8 person tub with 40 jets! If you have ever owned or ever been in a Home Depot hot tub or have any experiecne with this hot tub, please write a review for it or tell me anything i should know before i purchase this tub.

Thank-you

Answer 1

Hello.

I have to tell you I use to sell Sundance Spas and Master Spas.  Two great spa lines.  Now I repair every hot tub line that is sold under warranty in the USA.  The Infinity spa is a good decent solid entry-mid level spa.  They use Balboa electronics and water way jets etc...  I do like their customer service when you do get them (It may take 15 minutes) since they do note everything and relay it to me the service guy in a nice form and timely manner.  They have fast service times compared to most of the other companies I do work for.

The thing you really need to take note of is if you buy their best you will be able to buy it almost three times (or repair it 5 times) compared to the top brands one time.  That is something to realize since every tub is going to break in time.  Most of the time due to bad chemistry.

RW please hardwire your Dream maker spa.  The failure rate for the corded GFI is very high and causes fires in some of them that I have seen.

Answer 2

Always best to avoid the home DDDepot.  Find a spa dealer and they would have a similar product at a competitive price.

Answer 3

I don't own a hot tub from Home Depot simply because if and when you need service or parts.....Home Depot can't help you. I bought a smaller unit (Dreamaker) from a dealer that was haveing a sale and got it for half price. If included delivery and set up and they have a service dept and parts available for this unit should I ever need it. Nothing more disapionting when you have $2000 - $4000 item that needs a $10 - $100 part and your told to contact the company manufactor at 1-800-12332 ex- 4259,,,,,,,