How Do I Get Rid Of Spy ware?

Question

My computer is infected with spy ware and i'm pretty sure it's cause of a program I downloaded and the spy ware program I have (Webroot Spy Sweeper) isn't getting rid of all of it and I can't even delete the program when I go to Add/Remove Program for some reason,it just won't let me delete it.Is There anything or a program that can help me out?

Answer 1

*Download, install programs and the get the updates. DO NOT RUN A SCAN YET:

Adware

http://www.download.com/3001-8022_4-1073...

SuperAntispyware (Free Edition)

http://www.superantispyware.com/download...

Ccleaner (will clean up c**p after going online)

http://www.ccleaner.com/download

*Then after you have done the install and updates, DISCONNECT from the internet. Pull the plug.

*Go to Start>Settings>Control Panel>Internet Options. Under browsing history choose delete (cookies, temporary internet files etc). If a window pops up, check the box, delete files and settings stored by add-ons.

*Make sure your folder settings allow you to see the ALL your folders, Go to My Computer, double click it. Then go to Tool > Folder Options > View.  

Check all the boxes which say to show files boxes and UNCHECK all the Hide boxes. Warning may appear, click yes/ok.  Then click apply and ok.

*Now Go to C:\Documents and Settings\**USERNAME\Local Settings \temp

Delete all files.

**USERNAME means the actual user, you won't see Username.

Do above for each user.

*Delete all in recycle bin

*Next, boot up in safe mode (Tap the F8 key every few seconds as the system boots up until the screen with Safe Mode option appears). CHoose the first Safe Mode, not with network.

When it boots up it will look funny, it might ask for administrator password.

*Now run the above spyware programs. Choose Full scans as oppossed to quick scans.

You can also run a full scan with your virus program, mcafee or whatever.

I would also download and install Firefox, its less vulnerable than IE.

http://www.mozilla.com/en-US/firefox/

(Then configure it for pop-ups and other things, like Clearing everything when you exit. Go to tools>options>privacy tab, setting to clear everything)

RUN CCLEANER AFTER YOU ARE ONLINE. I dont analyze, I just choose the Run option.  Have every user do this.

Answer 2

Try others Spyware

http://soft-generation.blogspot.com/sear...

And about how to uninstall the other spyware try it with the safe mode

Answer 3

http://www.safer-networking.org/en/downl...

Spybot Search and Destroy

Answer 4

for anti-spyware i would download all and update and scan

1.malwarebytes

http://www.malwarebytes.org/

2.superantispyware

http://superantispyware.com/

3.spybot-snd

http://www.safer-networking.org/en/downl...