How can I find an HSBC bank email is original or fake?

Question

I can`t get answer from hsbc site!

Answer 1

Hi

I used to work for them so I know that quite well, first of all do not delete it, then either print it and go in a branch to ask or simply call them on 08457404404.

If you are registered to the Online banking system and you agreed to receive email communications from them, then there might be a chance they are genuine.

Although I have to say they only ever tell you if there is a new savings account or a special offer on mortgages etc.so you do not have to reply to them.

No email from HSBC will ever ask you to reply, or give your PIN, passwords etc.so beware!

If in doubt, always check with them and keep a copy (just do not download any attachment which may contain a virus)

Hope this helps!

Answer 2

Banks don't normally send e-mails.

Read this

http://www.hsbc.co.uk/1/2/security/phish...

As a final check if you are suspicious of an email that purports to come from HSBC, please forward it to [e-mail].