How can I fix an audio problem b/w my TV and my Panasonic SC-HT900 Surround Sound System?

Question

I am having a frustrating problem with my surround sound system which may have a solution as easy as pressing a button on the remote, but I sure can't figure it out.

First, let me explain my set up (which isn't mindblowing).

I have an approximately 4-year old Panasonic SA-HT900 surround sound system with an integrated 5-disc DVD player receiver. This is obviously an out-of-the-box system, but it has worked well since I hooked it up. I have a 50-inch Vizio Plasma, a digital cable receiver, and a Xbox 360 hooked into it.

I use 3 remotes to operate the system (yes, I know I should probably integrate them into 1 universal remote, but I haven't had the real need to). I use the TV remote to turn the TV on/off, and select the AV setting (HDMI, Component 1 & 2 etc.). I use the cable receiver remote to select channels and related functions. And I use the surround sound remote to turn the volume up and down, operate the radio tuner and operate the DVD/CD player.

Now to the problem.......

When I turned the system off last night, it was working perfectly. It was not turned on again until this evening. At that time, we discovered that the audio from neither TV nor the Xbox would play through the surround sound system. The radio and the DVD player, both of which are integrated into the surround sound receiver, operate perfectly, both video through the TV and audio through the surround sound system.

Several of the clocks on various appliances were flashing we got home, so apparently there was a power outage at some point during the day. I cut the power to all ofthe components hoping that the culprit would reset itself or something, but no luck.

ANY advice or suggestions that anyone can offer would be GREATLY appreciated.

Answer 1

Bad news....your audio input switch is fried and it needs replaced.

You should contact your insurance company about this incident and check the rest of the electronics in your home to make sure they aren't damaged...

How long did you unplug/reset the DVD unit?  As a rule they should always be unplugged for 5 minutes to reset any device with a microprocessor...

Answer 2

I know this sounds obvious, but first make sure all of the input/output jacks are plugged in tightly.

Next, check the inputs that each component is plugged into and make sure the surround sound receiver is set to the proper device.

Without seeing the problem it is hard to explain.

There are two main ways that you could be set up.

1. You have all the cables running into the tv with an audio cable running out of your tv.

2. All the audio cables are running directly into the receiver and only the video cables are running into the tv.

To fix the problems it may be as simple as changing the receiver from one input to the next. It sounds like you are using option 1. Meaning you may have a bad audio out cable. If your SS is set up with option 1, check the cables running out of the tv to the receiver and make sure they are secure.

If push comes to shove, try to unplug everything and re-wire it.