How can I fix issue with Yahoo!Go no longer able to access my email? It is telling me "email service disabled

Question

I am on Samsung Blackjack. Email has worked fine for months and all of a sudded, I am getting this error message. The directions to fix the problem, visiting mail.yahoo.com isn't working.

Answer 1

I think I know what happened..

The Envelope -Mail widget is missing on your Carousel and here is how to reset..

Open Yahoo GO

Go to the purple Y(onesearch)

in the r hand corner is Options

Click on Settings

>>Select Mail Settings

>>>>Mail Connections :off    (turn ON)

>>>>>Use Mail on your phone (change to Yes)

SAVE

This will restore your Mail options

Mail connection should be   ON  

Message Alert                      ON  or OFF

Confirmations                       ON or OFF

Push email                            ON or OFF

Your preferences

you can the keep selecting Back if you dont want to go thru any other settings

Now you will seee that the Envelope is restored

and you can access your email

Answer 2

Don't have an answer.  Just wanted you to know that you are not alone.  Getting the same issue with my AT&T Blackberry Curve.  I have tried reinstalling, but that did not work.  I can access my yahoo account from other sources.  This leads me to conclude that it is a network server issue for Yahoo Go.

Hey gotta an update: found a link to send an email to the Yahoo Go support gods.  

http://help.yahoo.com/l/us/yahoo/go/gene...

It may not be much, but it's a start.  :)