How can I get FREE phone support with Yahoo! Search Marketing?

Question

I'm having a lot of problems with Yahoo/Overture Search Marketing. I'm trying to find ways to get support from them but it seems like I actually have to pay to get answers to my questions. They charge me $12 on 2 clicks on my campaign for which it says "Null Term". What is a null term and it won't even tell me what the term was. Plus they take money out of my account without my knowledge within a 3 hour time. There's other problems I'm having but I'll just leave it at that for now. I'm getting really frustrated with their PPC services.

Answer 1

There is a learning curve to Yahoo Search Marketing and Pay Per Click in general.  Until you get answers, you may want to pause the campaign.  This way you won't accrue additional costs while figuring out where they are coming from.  We specialize in PPC Campaign Management and would be glad to troubleshoot this for you.  215-966-1462 http://www.jmbinteractive.com/a-b-c-web-...