How can I get a hold of a ceo or President of well known Furniture store on Houston,Texas?

Question

We purchased furniture in Houston and paid alot of money from a well known Houston furniture store.We paid full price and they have attempted to deliver several times and its comes damaged.It's been a year and we accepted a couple of pieces as is.We paid full price.Customer service is bad.They keep saying it's take another couple of months.IHow can I get the ceo or President to call me?We called yesterday and they said the shipment came damaged again.My goodness its been a year!! It cost money from our jobs when the deliver because of the time frame ,gas day off, etc..

Answer 1

You should be able to find the info on the iternet regarding the company and send a registered letter to him or file in small claims court to recoop your costs.  Was it Fingers?

Answer 2

Um, what furniture store is it?

Look them up on the Better Business Bureau's website.

http://houston.bbb.org/WWWRoot/SitePage....

It will list the name of the owners and contact information.

If you contact the company and are unsatisfied with how they resolve the matter, you should file a complaint with the Better Business Bureau and the Federal Trade Commission.