How can I get my DishNetwork Service back?

Question

I have just had technical difficulties with my dish network service, so we call the 1 800 number. They have me run some test, then they asked me to save... I have now lost all my channels. And they cant get a tech out here before the 23rd. I can't get back live Olympic coverage! Is there a dish tech out there that can walk me through a couple of things? Maybe trouble shoot something. I have nothing else to do til the 23rd. Also, theres a scratch on my dish, could this be causing it?

Answer 1

Most of the Dish receivers will work if you unplug them for about 5 minutes.  Then plug it back up.  A scratch shouldn't hurt the dish.  Now what caused the scratch might have moved the dish where it needs to be repointed.  Try calling a local retailer and see if they can send somebody out to look at it.