Question:

How can I get my Vista laptop to recognize my external HD?

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I have a Rock Mobile external hard drive with alot of valuable pictures and videos on it. It works just fine on my IBM Thinkpad (Windows XP) but when plugged into my new HP Pavilion laptop(Windows Vista) it doesn't get recognized and slows the computer down. How can I get my new laptop to read my external hard drive?

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3 ANSWERS


  1. Hmm!  Have you installed the Vista updates? If not you need to do so.


  2. Vista has problems however being that Rock Mobile is USB and doesn't have drivers my suggestion would be to disconnect all other USB ports such *** printer,cam.etc and see if it will read it. Most likely it is reading as F on the computer.  

  3. good luck. vista blows. downgrade

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