How can I get rid of an envelope with an A on it that is showing up on my TV screen?

Question

There is a small white envelope with an A on it showing up on the right top corner of my tv screen. The envelope only shows up on one channel. I'm using a Sanyo CP14SW1Z TV (an old TV, i know) and an LG GC990W vcr and have gone through both manuals and even called the Sanyo and LG helplines (LG says it sounds like a TV thing, Sanyo isn't answering my calls). I urgently need to get rid of this envelope icon and have even googled it but can't find any references to this. Any ideas what this is and how to get rid of it?

Answer 1

the envelope only means that you have a message by clicking on the envelope you should see the message ..(probably from a cable company or a satellite provider )  .once you have opened the message it will  close  by itself ... Good luck ..  since it could be a message saying   that you should pay the account LOL or a welcome message thanking you ..