I am a mediocre student, just starting to get decent grades. I am about to enter my senior year. I have worked full time jobs. Never had an internship, volunteer experience. etc. Should I include my accomplishments at each job instead of duties?
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OBJECTIVE
To obtain an entry level position that will allow me to utilize my customer service skills as well as the knowledge gained and skills developed from my previous work experience and education.
EDUCATION
Completion Date: May 2009 Xavier University New Orleans, LA
Major: Finance
Minor: Business Administration
WORK EXPERIENCE
05/2007 - Present MedPage Today Little Falls, New Jersey
Onsite Manager
• Travel United States to represent company in all aspects and fashion.
• Assist in complete set – up and display of booth and networking scheme to consistently build clientele.
• Document Doctor/Nurse Information and report numbers back to company to record our productivity.
09 – 2007 – 05/2008 Ritz Carlton New Orleans, Louisiana
Front Desk Agent
• Assist guest with both checking in and out of the hotel while maintaining a certain mystique and exceptional customer service.
• Post charges to guestrooms, verify credit cards, balance bank at the end of the shift.
• Distribute information to guest in a timely manner and assists in rectifying guest questions and concerns.
09/2002 - 12/2006 Banana Republic New Orleans, LA Cashier/Sales Associate
• Maintained high levels of customer satisfaction by providing customers with exceptional customer service.
• Provided training for new employees to maintain store performance.
• Performed cash support services with operations team.
• Consistently met sales goals while multi-tasking to meet managerial expectations.
01/2006 - 05/2006 Hudson City Savings Bank Teaneck, NJ
Bank Teller
• Building lasting relationships with customers in order to build rapport.
• Securing mortgage payments for customers.
• Performed daily banking activities such as: cashing customer checks, and depositing funds into customer accounts.
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