How can I stop virgin broadband from harrassing me over a bill that has been paid,when I phone them,they ackno

Question

wledge it has been paid, but they still keep threatening me with court action,the amount is only 10 pounds and 50p

Answer 1

send them a letter with copies and example of what they gave you along with proof of payment then stress that if they keep harassing you and threatening you about something you've payed, then you will have to report harassment against them and take them to court.

Answer 2

Next time they ring up, Speak to their supervisor. Tell him/her that you have paid the bill and you are not happy with them constantly harrassing you. If they still carry on then suggest to them that you will be taking legal advice and if need be, just disconnect from them and join someone else.

Answer 3

If you wrote a check, just send them a copy of the check.  If you paid by credit card, just send them a copy of your statement.

Answer 4

I guess there sending you letters with the cort action? You shoudl write to there complaints department with a photo copy of the proof of payment and all the letters they've sent and really wine on in the letter about stress and hassle and they will send you beck a really pethitic standard applogie but if you put some thought and effort in to the letter you may be able to blag something back. I manged to blag to move to sky and altho it took me a hour (on the company phone) i blaged all the top packages (full TV, 20mb internet and full phone) for the same price i was paying i was happy it it cost virgin nothing to do that so it's not like your steeling, well worth the effort tho to get this for a year so try it out and you might be just as glad you made the effort!