How can i cancel a transaction from my pay pal account?

Question

my daughter used my paypal account, however, i want to cancel the transaction, she made it on aug. 3 and the seller from ebay isn't supposed to get his money until aug 6. since it was an e-check. how can i cancel the transaction? i tried to remove my bank account from my pay pal account, but the transaction still shows up as 'uncleared until aug 6'. should i just cancel my pay pal account alltogether? please help. i have to cancel this transaction.

Answer 1

2 choices

1. e-mail the seller, explain your situation, he probably can cancel the your daughter's order and e-check transaction. (do this soon, before the e-check clears and seller mail out the product) If the seller does clear the check, see if you can get a product return (see his return policy) and refund, again explain your situation so he will more likely give u refund.

  2. call paypal. Log into your paypal account first. Click on "contact us" near the bottom of the screen. Choose to call instead of e-mail since you don't have time to wait for return e-mail. It will give u a 6-digit temporary web pin and a phone #, call them, ask them what else can u do.