How can i get in touch with my company's health benefits people, so complicated?

Question

so the company i work for was just bought last year by a major company and they still haven't figured out the all the health benefits stuff. after i worked there for six months, they automatically signed me up for health and dental--i want the health, not the dental--it's wasting an extra 50 bucks of my money a month. whenever i call, i have to have a password that is never the same, wait for the password to be sent to me, then wait on hold for hours, which i can't do during work b/c i'm working. anyway, when i ask a manager, they only have the same info i do. can i write them a letter or something on official letterhead asking them to cancel my dental? i'm tired of being docked for this--anything i can do? i'm unionized. thanks

Answer 1

Write them a letter-send it certified.

Talk to your union steward. Get them involved. It's absurd that no one at your employer is assisting you with this!

Answer 2

You can't do anything until open enrollment - that's the only time you can make changes to your benefits, on a group policy, unless you have a "life event".