Two days before Me,Brother and Mom went for shopping in one of the trivandrums leading showroom.. we have a cover with us having umbrella(new),curchief,pen etc.. they took the cover from us and gave a token to us as acknowledgement..as we went around the shop and purchased all the clothes we wanted,we gave gave back the token to the counter(and they didnt returned it to us). but unfortunatley they are searching our bag in vain.. they didnt get it.. they said it may be given by mistake to some other people.. so when we claimed for our umbrella (atleast) they said to come Next day. the next day I went then they said come next day.. i didnt gave up my confidence and i went the next day they said come after two days.. i am feeling insulted now ..hope u understand my situation.. i even threatened them the last time if they didnt give a new umbrella we will go to consumer court.. i dont know whether der is any option for dat !!now u people have to help me how to proceed the matter..
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