How come files will not stay saved on computer?

Question

I email videos from my blackberry to my mom of my son. She saves them to her computer and they work fine for a couple of days. The files are about 300 KB. AFter a couple of days she tries to pull them up to view them and its says "all or part of the path is invalid" Also the file size is only 1KB. What is the problem?

Answer 1

This can be a problem at the mom of your son computer. Try to use the chkdsk program if you use windows to check if there is any error at the disk.

Also try to send the video to other computer and check if the same problem happens. If it happens then it is something on your blackberry otherwise it is indeed at her's computer.