How come my download speeds are so slow?

Question

Well my internet speed is 11mb/s and im downloading at an average 120kb/s. My sisters is 11mb/s and she is downloading at 1mb/s.

Our whole house shares a 54mb/s. And when i plug the computer into the modem or w/e it's the same. What is the problem

Answer 1

Before we continue, can you tell us more about your set-up?

Do you have DSL or cable, etc.? Who is your service provider? Is the home network hard-wired or wireless?

It may just be that your computer has some sort of a virus. I recommend  producing a HijackThis log and posting it on a message board. See this website for more information: http://www.whatthetech.com/hijackthis/

Let me know how it goes. I will be glad to help when I learn more info.

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OK, since it is the same whether it's hard-wired or wireless, we can rule out a problem with the internet provider itself. It is clearly a problem with your PC, most likely some sort of a virus, trojan horse, or spyware/malware app. Go to the link I sent you above and try using HiJackThis.