How did you handle a difficult situation question interview

Question

I'm doing an interview today an i have a feeling they are going to ask the question how did you handle a difficult situation would it be appropriate to talk about dealing with a friend with relationship problems

Answer 1

Sure.  They are interested in how you handle yourself when confronted with a problem.  

Answer 2

It would be better of you could think of a professional situation, or a situation involving a club or society or even at school rather than personal situations if at all possible.  If you must use a personal situation explain that you did not want to mention a professional situation due to commercial confidence.

Answer 3

What type of job are you interviewing for?

If it's math and science related, probably not

Answer 4

No - keep to general management approaches.

As a supervisor:

1.  Get the facts

2.  Don't rush to judgement

3.  Stick to company policies/Law

4.  Behave ethically and honestly

5.  Keep all personnel information private

6.  Seek input from higher management/HR

7.  "Praise in public/reprimand in private"

As an employee:

1.  Comply with company policies.

2.  Keep personal issues outside the office.

3.  Seek help/advice from supervisors/HR

4.  Do your job first.